We are proud to offer international shipping services that currently operate in over 185 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location
*Estimated Shipping Time
United States
10-30 Business days
Canada, Europe
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
Asia
10-20 Business days
Africa
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time (45 days not including 2-5 day processing) you can request a refund or a reshipment. If you received the wrong item you can request a refund or a reshipment. If you do not want the product you have received you may request a refund but you must return the item at your expense and the item must be unused.
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of APlevel (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://aplevel.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Real customer reviews
Rated 4.95 out of 5 based on 37 customer ratings
37 reviews
100% of buyers enjoyed this product!
5 stars
( 35 )
4 stars
( 2 )
3 stars
( 0 )
2 stars
( 0 )
1 star
( 0 )
Rated 5 out of 5
E***A –
Thank you for fast shipping (18 days). Shelf of good quality, all parts are present. + perfectly packed.
Rated 5 out of 5
E***z –
Magic shelves. I bought the smallest size. I’ll buy more. I recommend to everyone. Fast delivery 2 weeks. Perfectly packed. All super
Rated 5 out of 5
L***D –
This pressure fixing system is fine but only light objects should be placed on it.
Rated 5 out of 5
T***a –
This is 4 shelves, the first three received from another store, ordered on sale, otherwise very expensive, i think that the prices are too high, and with all discounts and coupons it turned out acceptable. This shelf is slightly different from the rest: the packaging is better, the clamps are smaller in size. Someone is not fundamentally, but sometimes the bottom lock can prevent to put a box or thing, or move aside .. But all the shelves and i’m happy, for all there was a place, and the order is easier to maintain. If possible, i will order more, relatives ask.
Rated 5 out of 5
Customer –
This is the most useful purchase recently. Very cool thing, everything is high quality. fast installation in the necessary place.
Rated 5 out of 5
N***a –
Shelves are super, installed in 5 minutes. Delivery is very fast pleased came in 15 days. Thank you!
Rated 5 out of 5
Customer –
Excellent אחלה Product
Rated 5 out of 5
E***v –
It came for a month, has not yet packed well
Rated 5 out of 5
A***s –
thanks store awesome deal
Rated 5 out of 5
J***i –
All comply with the description, but could to be wider than 25 cm 🙂 póki what I am glad 🙂
Rated 5 out of 5
Customer –
Thank you for sending me very quickly and very well received my parcel thanks again to you!
Rated 5 out of 5
Customer –
Very easy to mount. Good product. thank you
Rated 5 out of 5
V***v –
Convenient to install and very strong. Over fast delivery, to almaty 5 days!!!
Rated 5 out of 5
N***a –
Shipment ekspresowo dotarła for PL within 2 weeks via Pocztexu, ie straight home. Zamawiałam already second time from this store. Is solid, no problem keeps things. Perfectly fits in niewymiarowej Bay. You yourself fit width. For me super.
Rated 5 out of 5
N***M –
It is a nice
Rated 5 out of 5
R***i –
Thinks
Rated 5 out of 5
O***a –
It came quickly, very well packed, the shelves are mounted easily, hold firmly. I took it for a test, i will order more, it is very convenient that without any holes in the furniture you can install anywhere
Rated 5 out of 5
S***s –
Good
Rated 5 out of 5
A***V –
Took for 864 rubles. The shelf is excellent, packed super, in blown polyethylene, i do not know what to do with it, so that it does not come whole. Ordered on april 8, in chita (trans-baikal territory) came on may 4. Installation in 1 minute. For a large load, a spare mount and spare parts are thought out, i plan to order one. And here’s what-suitable for curved walls. Perfect.
Rated 4 out of 5
V***o –
Shelf is very satisfied. If it was cheaper, i would order several pieces. And so i think it is expensive. I ordered april 25, and on may 5 already received.
Rated 5 out of 5
T***k –
Excellent shelf, i’m very happy!
Rated 5 out of 5
D***s –
Very well packaged. Now all we need to do is place it and start using it.
Rated 5 out of 5
G***i –
Amazing, very easy to place and hold the weight pretty good
Rated 5 out of 5
A***a –
Thank you very much excellent packaging same picture perfectly
Rated 5 out of 5
N***v –
Ordered accidentally. Before going to bed i watched what it was, and apparently i fell asleep and poked a finger in the wrong direction. When i discovered that the money was written off the next day, the store already had time to send. The shelf itself is small, i ordered the smallest, but inside the cabinet with a width of 60 cm stood. In width-centimeters 20 no more. Keeps good. Inside there are still additional fasteners, and did not understand why they
Rated 5 out of 5
S***a –
A good shelf, complete with spikes for fastening to uneven or poorly holding surfaces. Heavy things I will not risk, but the box with blouses perfectly located in the closet. The surface panels are completely decorative, you can not attach them and leave just a grate.
Rated 5 out of 5
O***a –
Excellent shelf. I ordered a second time.
Rated 5 out of 5
Customer –
The article conforms to the description, it was very well packaged so received impeccable. I have not tried to install it yet, but the record with image looks pretty clear (but in English).
Rated 5 out of 5
D***w –
Excellent Product
Rated 5 out of 5
E***a –
The shelf met expectations, installed easily, its function performs! Cute and high quality. Delivery to Moscow more than a month. In the kit there were 4 things with spikes, in the instructions about them there is no information, I so realized that these are stops, but the shelf perfectly holds and without them, and I did not want to spoil the walls of the cabinet, so we did without them.
Rated 5 out of 5
A***a –
Excellent shelves!
Rated 4 out of 5
M***r –
There were no English breaches. Very useful outside of it
Rated 5 out of 5
O***a –
Good half-point. Keeps tight. Shipping long
Rated 5 out of 5
E***i –
מווושלם and powerful
Rated 5 out of 5
A***y –
Everything is fine, thank you
Rated 5 out of 5
A***a –
Everything is fine! Packed well, was a little skewed, but easy to fix with your hands.
Rated 5 out of 5
E***r –
The product is as specified. I arrive fast and it is already placed in the closet.
E***A –
Thank you for fast shipping (18 days). Shelf of good quality, all parts are present. + perfectly packed.
E***z –
Magic shelves. I bought the smallest size. I’ll buy more. I recommend to everyone. Fast delivery 2 weeks. Perfectly packed. All super
L***D –
This pressure fixing system is fine but only light objects should be placed on it.
T***a –
This is 4 shelves, the first three received from another store, ordered on sale, otherwise very expensive, i think that the prices are too high, and with all discounts and coupons it turned out acceptable. This shelf is slightly different from the rest: the packaging is better, the clamps are smaller in size. Someone is not fundamentally, but sometimes the bottom lock can prevent to put a box or thing, or move aside .. But all the shelves and i’m happy, for all there was a place, and the order is easier to maintain. If possible, i will order more, relatives ask.
Customer –
This is the most useful purchase recently. Very cool thing, everything is high quality. fast installation in the necessary place.
N***a –
Shelves are super, installed in 5 minutes. Delivery is very fast pleased came in 15 days. Thank you!
Customer –
Excellent אחלה Product
E***v –
It came for a month, has not yet packed well
A***s –
thanks store awesome deal
J***i –
All comply with the description, but could to be wider than 25 cm 🙂 póki what I am glad 🙂
Customer –
Thank you for sending me very quickly and very well received my parcel thanks again to you!
Customer –
Very easy to mount. Good product. thank you
V***v –
Convenient to install and very strong. Over fast delivery, to almaty 5 days!!!
N***a –
Shipment ekspresowo dotarła for PL within 2 weeks via Pocztexu, ie straight home. Zamawiałam already second time from this store. Is solid, no problem keeps things. Perfectly fits in niewymiarowej Bay. You yourself fit width. For me super.
N***M –
It is a nice
R***i –
Thinks
O***a –
It came quickly, very well packed, the shelves are mounted easily, hold firmly. I took it for a test, i will order more, it is very convenient that without any holes in the furniture you can install anywhere
S***s –
Good
A***V –
Took for 864 rubles. The shelf is excellent, packed super, in blown polyethylene, i do not know what to do with it, so that it does not come whole. Ordered on april 8, in chita (trans-baikal territory) came on may 4. Installation in 1 minute. For a large load, a spare mount and spare parts are thought out, i plan to order one. And here’s what-suitable for curved walls. Perfect.
V***o –
Shelf is very satisfied. If it was cheaper, i would order several pieces. And so i think it is expensive. I ordered april 25, and on may 5 already received.
T***k –
Excellent shelf, i’m very happy!
D***s –
Very well packaged. Now all we need to do is place it and start using it.
G***i –
Amazing, very easy to place and hold the weight pretty good
A***a –
Thank you very much excellent packaging same picture perfectly
N***v –
Ordered accidentally. Before going to bed i watched what it was, and apparently i fell asleep and poked a finger in the wrong direction. When i discovered that the money was written off the next day, the store already had time to send. The shelf itself is small, i ordered the smallest, but inside the cabinet with a width of 60 cm stood. In width-centimeters 20 no more. Keeps good. Inside there are still additional fasteners, and did not understand why they
S***a –
A good shelf, complete with spikes for fastening to uneven or poorly holding surfaces. Heavy things I will not risk, but the box with blouses perfectly located in the closet. The surface panels are completely decorative, you can not attach them and leave just a grate.
O***a –
Excellent shelf. I ordered a second time.
Customer –
The article conforms to the description, it was very well packaged so received impeccable. I have not tried to install it yet, but the record with image looks pretty clear (but in English).
D***w –
Excellent Product
E***a –
The shelf met expectations, installed easily, its function performs! Cute and high quality. Delivery to Moscow more than a month. In the kit there were 4 things with spikes, in the instructions about them there is no information, I so realized that these are stops, but the shelf perfectly holds and without them, and I did not want to spoil the walls of the cabinet, so we did without them.
A***a –
Excellent shelves!
M***r –
There were no English breaches. Very useful outside of it
O***a –
Good half-point. Keeps tight. Shipping long
E***i –
מווושלם and powerful
A***y –
Everything is fine, thank you
A***a –
Everything is fine! Packed well, was a little skewed, but easy to fix with your hands.
E***r –
The product is as specified. I arrive fast and it is already placed in the closet.